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This Privacy Policy sets out the commitment of ApexShine Cleaning Inc. (“ApexShine”, “we”, “us”) to protect the privacy of personal information we collect about you, including through this website, homecleanerscanada.ca (“Website”), as well as through our other business operations or directly from you.
We kindly ask you to carefully review this Privacy Policy and reach out to us using the contact information provided below if you have any questions or concerns.
By sharing your personal information with us, you acknowledge that you have had adequate opportunity to review this Privacy Policy and that you have read, understood, and agreed to its terms. You also consent to the collection, use, storage, and disclosure of your personal information as outlined herein.
You have the option to withhold personal information from us if you choose to do so. However, please note that this may impact your ability to fully utilize certain features of this website.
We may collect various types of personal information, including but not limited to:
If you prefer to maintain anonymity or use a pseudonym when dealing with us as a customer, you are welcome to do so.
We obtain this data when you book appointments online or complete our website’s contact form.
Our approach to collecting personal information is grounded in legality and fairness, resorting to alternative sources only when obtaining certain details directly from you is impractical or unreasonable. Information about you is sourced from:
We are committed to disposing of or anonymizing information if we suspect it was obtained unlawfully or unfairly.
We gather, retain, utilize, and share your personal data as reasonably necessary for our fundamental operations and endeavors, encompassing but not limited to the subsequent objectives:
In cases where we divulge your personal data to external parties for these purposes, we will strive to ensure that their privacy policies align with comparable standards of privacy protection. Additionally, we will endeavor to ensure that the personal data we disclose is accurate, up-to-date, comprehensive, and pertinent.
We refrain from utilizing or disclosing personal data for direct marketing unless explicit consent has been obtained for such usage or disclosure.
Please be aware that we will not disclose your personal data for purposes other than those for which it was initially collected, unless mandated by law or with your consent.
You’re likely aware that a cookie is a small text file placed on your device to aid in recalling preferences, such as login details or location. Cookies serve various purposes, including enhancing the user experience by streamlining website navigation. Additionally, they contribute to online security measures. Both ourselves and third-party vendors may utilize cookies to present advertisements across the internet.
Should you wish, you can configure your browser settings to decline cookies or notify you when one is being transmitted. However, please be aware that disabling cookies may impact your ability to access certain features of our service.
In our effort to provide additional resources, we occasionally provide links to other useful websites from our own. However, please be aware that our Privacy Policy solely pertains to information gathered on our website and does not extend to any other sites. Since we do not oversee data collection on those external sites, our Privacy Policy does not govern their practices. We advise caution and recommend reviewing the privacy policy of any external site before disclosing personal information.
Accessing Your Information: You have the right to request details of the personal information we have on file about you. We are committed to responding to such requests in a timely manner.
Correcting Your Information: Should you believe that any of the information we hold about you is inaccurate, outdated, incomplete, irrelevant, or misleading, please reach out to us using the contact details provided below. We greatly appreciate your cooperation in keeping us informed of any changes to your personal information. We will make every effort to promptly rectify any inaccuracies, incompleteness, or outdated information and inform you of the corrections made, unless such action is impracticable or prohibited by law.
Deleting Your Information: If you wish for us to erase any personal information we have stored about you, or if you prefer that we refrain from collecting certain information for specific purposes, such as targeted advertising, please get in touch with us using the contact details provided below. Rest assured, we will take the necessary steps to delete the information and ensure that any personal data related to you is neither sold, transferred, nor used in any manner going forward.
We are committed to addressing all requests to access, correct, or delete information in a prompt and efficient manner.
Protecting your personal information from unauthorized access, misuse, loss, or interference is our top priority. Here are the measures we implement to safeguard the personal data we hold:
Encryption: Our website utilizes SSL (Secure Sockets Layer) encryption technology to secure all data transmitted through our platform, ensuring its safety during transmission.
Secure Hosting: Both our website and database are located exclusively in Toronto, Canada. This strategic location enhances security by keeping our hosting infrastructure within our direct control and away from overseas jurisdictions.
Email Encryption: All email data containing personal information is encrypted to enhance security and prevent unauthorized access.
Anti-virus Protection: We employ industry-standard anti-virus software to safeguard the devices used for collecting, storing, and processing personal information, effectively preventing malware attacks
Limited Access: Access to personal information is strictly restricted to authorized personnel on a “need-to-know” basis, minimizing the risk of unauthorized access.
Data Disposal: Once personal information is no longer required, we take appropriate steps to either delete or de-identify the information, ensuring it cannot be accessed or misused.
While we strive to maintain the highest standards of security for our website and business operations, it’s important to acknowledge that electronic systems are not immune to errors, tampering, or breaches. Despite our best efforts, we cannot guarantee absolute protection against such events. In the unfortunate event of a data breach involving your personal information, we are committed to promptly notifying you in accordance with our legal obligations under relevant privacy legislation.
At ApexShine Cleaning Inc., we offer visitors and authorized customers a streamlined process to delete or deactivate Personally Identifiable Information stored in our website’s database. Simply reach out to us at info@homecleanerscanada.ca to initiate the deletion process.
Please note that due to our backup protocols and record-keeping requirements, complete deletion of a Visitor’s entry may not always be feasible without retaining some residual information. However, rest assured that any Personally Identifiable Information deactivated upon request will be functionally deleted from our active systems. Moving forward, we pledge not to sell, transfer, or utilize any Personally Identifiable Information associated with the requesting individual in any manner.
At ApexShine Cleaning Inc., we value keeping our valued customers and website visitors informed with occasional newsletters, invitations, and updates. Rest assured, each email we send will include an “Unsubscribe” button, allowing you to opt-out of future communications at any time. To unsubscribe from our email list or manage your communication preferences, simply utilize the provided “Unsubscribe” button within our correspondence or reach out to us using the contact details provided below.
Additionally, if you prefer to restrict the use of cookies, you can adjust your browser settings accordingly. For those wishing to opt out of third-party vendor cookies, you can visit your Google Ad settings or access the Network Advertising Initiative’s opt-out page at http://www.networkadvertising.org/managing/optout.asp. However, please note that disabling cookies may impact the functionality of our website.
Furthermore, if you wish to opt out of information collection for targeted advertising purposes, you can visit www.aboutads.info/choices. We respect your privacy preferences and strive to provide convenient options for managing your preferences.